Epic Thrift Store
www.epicthriftstores.com
Epic Thrift Store Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Epic Thrift Store has 2.1 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Location and Website. The price level of this organization is high according to consumer reviews.
Anonymous
Miami, Florida
Short Review on August&nbs-04:00;15,&nbs-04:00;2016
Epic Thrift, started out good, but went to *** in a recycled handbasket fast, the management and the owners didn't know what they were doing they hired subpar management that no other company would promote. That is why Epic Thrift went under. I have never quit a job but I have quit bosses.
Anonymous
Indian Wells, California
Review in Supermarkets and Malls category from Indian Wells, California
I worked at Epic in a management position. I can and will say this yes there were bad apples, but truthfully the majority of employees were really awesome people to work with and for. As for a consumers product, hands down Epic Stores over Goodwill or Savers any day. The discount days were incredible the stores are cleaner and the selection was honestly higher class. The majority of employees are feeding their families too! Most of them enjoyed their jobs very much. After learning of the stores closing down, it upsets me to know they were all just unemployed like that. As for customers all that product went somewhere I would head to remaining open stores and hit them hard that product just sitting DOESNT benefit the community...and I personally would make a trip to the discount store .
Anonymous
Los Angeles, California
Review in Supermarkets and Malls category from Los Angeles, California
My name is David Bray and I too was employed at Epic Thrift (Southern & McClintock in Tempe, AZ.) Despite my bad feelings toward corporate, this was hands down one of the best work environments ever. Awesome co-workers and the regulars that paid us a visit at the store were wonderful customers whom became wonderful friends. I miss everybody. As far as putting our thrift store up against any others, we win by first round knockout every time. Just ask the Goodwill that was across the street, we had them ready to tap out and relocate. If the only complaints you had was the flavor in music on seniors or veterens day, well then maybe you should of stayed across the street with the other whiners. As for corporate whom still hasnt paid me my last check (2 months has passed already). I want my friggin money!!!!!!
Anonymous
Phoenix, Arizona
Short Review on July&nbs-04:00;06,&nbs-04:00;2016
Look like store in town closed for good they skip paying landerd rent so store are lock up
Reason of review:
Poor customer service
Anonymous
Mount Laurel, New Jersey
Short Review on July&nbs-04:00;17,&nbs-04:00;2016
I worked at epic thrift. The store shut down because of low funds.
Anonymous
Houston, Texas
Short Review on June&nbs-04:00;06,&nbs-04:00;2016
Poor management and a horrible place to work. I'm a manager. But I'm about to walk. Soon.
Reason of review:
Poor customer service
Anonymous
Las Vegas, Nevada
EPIC THRIFT STORES
Company treats their employees very badly. People get fired constantly. "Gregoria" needs to be fired!!! She is completely incompetent. However, so are all of the other "so called" Executives. The company is a total joke! While I did not personally work for the company, I know several people who have AND I have spoken with "Gregor." It is unbelievable how badly they treat their employees! My next step will be to report them to the Better Business Department!!! Vendors also want nothing to do with them. I, actually, love Thrift Stores, but will tell you right now, I will "never" buy anything from them! I hope they go out of business very soon!
Cons:
- Gregoria
Reason of review:
Gregoria!!!
Preferred solution: Let the company propose a solution
Anonymous
Gilbert, Arizona
MUSIC!!!!!!!!!
WENT TO YOUR STORE ON 19TH AND UNION HILLS . THE MUSIC WAS SICKENINGLY LOUD AND ALL HARD ROCK GARBAGE AND IT WAS SENIOR DAY. NOW YOU TELL ME, HOW MANY OF THE SENIORS THAT WERE TRYING TO SHOP THERE ENJOYED THAT MUSIC!!!! NONE I SUSPECT, I CAUGHT 3 GOING OUT AND THEY SAID NEVER AGAIN!!!! I ASKED THE MANAGER IF IT WAS NECESSARY AND SHE VERY RUDELY SAID THERE WAS NOTHING SHE COULD DO ABOUT IT, IT WAS YOUR HALLOWEEN MUSIC.!! WHY HAVE A SENIOR DAY IF ITS ALL ABOUT RUDE CHILDREN!!! AT LEAST ON SENIOR DAY PLAY 50S ROCK AND ROLL OR SOMETHING SOOTHING AND MAKING YOU WANT TO SHOP!!!
Cons:
- Baddddd loud music on senior day
Reason of review:
Poor customer service
2 comments
Anonymous
Mesa, Arizona
Epic Thrift Store Work Experience Review from Mesa, Arizona
My first job was at the very first epic thrift store when it opened. It was fine for awhile but then the managment was very unprofessional. I worked there for two years and never got a raise. They picked a 16 year old to be a supervisor because she was LDS(no offense but its true). And i was never offered a managment position because they only promoted their friends. On top of that, if you really think they are helping out veterans, your in denial. They only give ten cents a pound of bundles of clothes they make in the back. Ask for more information from them and they wont know what to say. Epic is unprofessional and the owner only cares about money. They wont even put the ac on low enough to cool the place down, and for living in arizona, its a must. I have never stepped foot in any epic thrift store since the day i quit. Stay away from this company and God bless the people who still work there!!
Reason of review:
Poor customer service
4 comments
Anonymous
Mesa, Arizona
Epic Thrift Store - Shirt Review from Mesa, Arizona
I am a frequent patron of the Epic store, located at the corner of Mckellips Rd., and Gilbert Rd., in Mesa, Az.. as I live like a block from the store. For about the last five weeks that I have gone in the store this young hispanic female shift manager has been being real rude to me. I had 2 shirts I wanted to purchase, both had a blue price tag, (blue was the color that was 50% off. While I shopped, one tag fell off of one of the shirts. The hispanic female refused to give the shirt at a discount. So I paid 1/2 for one, and full price for the other. Let it be noted that on numerous occasions I have seen people stealing, and I have gone to an employee,and told them, and they were caught. Whenever I donate something in the back of the store, I get told, "Hey get out of here, you can't be bacl here getting anything". I tell them I am donating, not taking. On May 19th, I pulled off the sidewalk on my bike that I ride to build up my respiratory, after a 1 year bout with cancer, and I started to adjust the front tire. I was I guess pretty close to their compactor, and I hear some young hispanic kid telling me, "Hey you can't be back here taking stuff". ,By no means was I taking anything. The hispanic female hollers, "that's it I am calling the police". I did nothing at anytime to the store or their property. The police came, accosted me, embarassed me, and ridiculed me for about 30 monutes. The cop tells me ok, they have no proof you did anything wrong, so it is your word against theirs, but they don't like you, so I am officially trespassing you from the store, or property. I never take anything, but there are no posted signs about tresspassing, or removal of dobated items is frowned on. I think, until Epic physically retrieves the items, they are for anyone. Their prices are outrageous on itens given to them, and if the can't fix an item they destroy it before they throw it away, by compacting it, or cutting power cords at an inch or two from the item. What gives them the right to do that instead of maybe letting someone else have it, who may be able to fix said item, or items. I am in process of suing then civally, after I retain counsel. WHO DO THEY THINK THEY ARE? Obe more thing, if something really gets donated, 95% of the time it does not get to tge salesfloor, due to employees taking it. Shame on you Epic, or should I call them Pathetic.
Reason of review:
Poor customer service
3 comments
Kahlyn Eoc
Newark, New Jersey
Epic Thrift Store - Register Checkout Review from Newark, New Jersey
I come to the Epic store in Tempe Arizona all the time. I loved this store/location until now I was in the checkout line while the lady in front of me was told an item had the wrong tag on it. The lady then said that is the tag in which was on the item when she picked it off the rack the man then said he was not able to sell her the item in which she purchased the other items and asked for a manager he replied with a horrible attitude and tone of voice "I am the manager" with a smirk on his face and also refused to give her the number to corporate. The lady left very unhappy. Then he starts checking me out and apologizes and adds (that black lady thinks this is the projects and she can just get tag's and switch them and get away with it. This is Tempe not south phoenix black ladys like that should stay in the "hood"). Oh lord did my heart sink hearing those words come out his mouth i always talk to this young man whenever i come to shop here and never portrayed him to be so hatred and racist. Me having half african american grand babies this really got to me and knowing this company has people like this running their place of business is mind blowing and very unprofessional. I was not going to say anything at all but after thinking about it for awhile and talking to people about their opinion i decided to write this review and plan on sharing this one social media and potentially calling the news station This is wrong and that young racist man has no business being a manager of a community thrift store every customer should be treated equally weather your Black,white,brown,blue or green this company needs to reevaluate there employee's and more importantly who they choose as managers.
Reason of review:
Poor customer service
Anonymous
Phoenix, Arizona
Management Review
Terrible place to shop and work. Treat there employees horriblw have people working in warehouse with no ac. The lie about thwir so called "charity" they steal from the public who thinks they are helping our military and their families. The owners are scammers. They are over priced and rude
Reason of review:
Poor customer service
Anonymous
Mesa, Arizona
Wouldnt honor legitamate coupon
When I went to register and showed my valpak coupon the manager was very rude saying they no longer accepted those coupons and that there was a sign on the door.I went to door to see sign and they had the doors open where you couldnt see it at all unless the door was shut..I was upset..it was senior day and Im not a senior but they could have easily put me as one and said that would be the last time I could use valpak .I was a every week customer,they have now lost my business completly.Very dissatisfied with how I was treated,and so is my family who I had got to start shopping there,they too wont be returning.You shouldn't be so rude and inconsiderate to a pregnant woman!
1 comment
Anonymous
Tucson, Arizona
Manager Stole My Brothers Phone!
My brother was there talking to a friend who worked there. She threatened him to call the police calling him all kinds of names including loiterer and *** which is rediculous. He is a good person and he was also shopping. She could have just asked him to leave. Then he realized he left his very expensive phone inside and she wouldn't let him inside to get it. She stole it for herself the Bit**! I want the corporate #. I wishshe would get fired when I complain. She is such a bitter hag. My brother wants his phone back!
5 comments
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they're gone now
I could not agree more. There is nothing worse than walking in to any store and listening to loud irritating music. Why don't they just go back to the good old elevator music at least that's relaxing